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Accessibility

Accessibility

Cream Transportation is committed to supporting passengers with a range of mobility and accessibility needs.

Wheelchair-accessible vehicles

Where available, vehicles are equipped to accommodate wheelchair passengers.

Mobility assistance

Drivers can provide reasonable assistance getting to and from the vehicle.

Accessible pickup

Pickup locations can be coordinated to accommodate mobility needs.

Driver training

Drivers receive guidance on safely assisting passengers with mobility needs.

Securement procedures

Wheelchairs and mobility devices are secured following standard procedures.

Passenger safety

Passenger safety is a priority on every trip.

Not every Cream Transportation vehicle is wheelchair accessible. Please let us know your specific mobility needs when requesting a ride so we can match you with an appropriate vehicle where available. The NYC Taxi and Limousine Commission maintains its own accessibility requirements and resources for transportation providers and drivers.
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