Access-A-Ride Transportation

Access-A-Ride is the MTA's paratransit service for eligible customers who have difficulty using regular public transportation. It operates 24/7 throughout New York City.

Cream Transportation supports professional drivers providing transportation services connected with NYC's paratransit and medical transportation ecosystem.

For Passengers

What to expect

Accessible transportation
Door-to-door service
Wheelchair transportation where applicable
Scheduled medical appointments
Reliable pickup
Professional drivers

For Drivers

Opportunities available

Access-A-Ride opportunities
CTG-related trips
Sentry-related trips
Other transportation opportunities
Driver onboarding
Required documents

Explore Driver Center

How it works

How Access-A-Ride Works

A simple overview for patients and families who are new to the system.

Cream Transportation is an independent transportation provider. Access-A-Ride is operated by the MTA. This page is intended to help patients and families understand the general process and how Cream Transportation participates as a transportation provider.

Ask Cream Transportation

Hi! Ask me about booking a ride, driver applications, or Access-A-Ride.